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FAQ

Get answers to the most asked questions. In case you have a question about the Ego that is not listed below, call our helpdesk for assistance.

Q. Where can I buy the Ego?
A. For a list of certified Ego dealers, please visit our website and select stores.

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Q. Where can I buy a new set of skins or other accessories?
A. For a list of certified Ego dealers, please visit our website and select stores.

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Q. Where can I buy the special Ego carrying strap?
A. For a list of certified Ego dealers, please visit our website and select stores.

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Q. What are the specifications of the Ego?
A. Specifications can be found in chapter 11 'technical specifications' of the user manual.

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Q. Where can I find the Ego connectors?
The connectors are located in the front, the left and the right side of the Ego. The connectors on the left and right side are covered with a sliding door to protect them against dirt and damage when they are not in use. The audio in/out jacks are located on the Ego front. See chapters 3.1 'front side', 3.2 'left side' and 3.3 'right side' of the user manual for an overview and explanation of the Ego connectors.

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Q. What are the functions of the direct accesskeys?
See chapter 3.5 'inside' of the user manual for an overview and explanation of the Ego direct access keys.

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Q. What kind of connections does the Ego have?
See chapters 3.1 'front side', 3.2 'left side' and 3.3 'right side' of the user manual for an overview and explanation of the Ego connectors.

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Q. Where are the speakers located?
The speakers are integrated under the top cover. When you remove the top cover you can see the 4 integrated speakers.

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Q. What is the weight of the Ego?
The weight of the Ego is 2.6 kg. This includes battery and covers.

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Q. How long is the Ego battery life?
The Ego battery life is 3 hours when in use.

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Q. If there is something wrong with my Ego, what should I do?
Refer to chapter 8 'trouble shooting' or contact our helpdesk.

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Q. What is the service number of Ego Lifestyle B.V.?
The service number and helpdesk opening hours can be found at our helpdesk.

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